Shipping policy

Shipping Policy

Findsy ships to customers in the United States, Australia, and New Zealand.

Order processing

Orders are typically processed within 1–3 business days.

Estimated delivery time

Most orders arrive approximately 7–20 days after dispatch, depending on the product and destination. Some shipments may take longer due to carrier, customs, or local delays. Any more specific estimate shown on the product page or at checkout takes priority.

Tracking

Once your order ships, you'll receive a tracking number by email so you can follow your delivery. Tracking is provided when available.

Incorrect shipping information

Please make sure your shipping address is correct before placing your order. If you entered the wrong address, contact us as soon as possible at support@findsy.shop.

If your order has already shipped, we may not be able to change the delivery address.

Lost or delayed packages

If your tracking has not updated for several business days or your package seems delayed, please contact us at support@findsy.shop and we'll help investigate.

If your order is confirmed lost in transit, we'll help arrange a replacement or refund.

Questions

For shipping questions, contact us at support@findsy.shop.